Nexora business rules catalog

The business controls changes

The owner and staff whose access allows it create, edit and cancel appointments. The selected record stays within that business.

Stable rule ID: business-controls-changes

The customer view is read-only

Customers see their own appointment information but cannot create, move, edit or cancel an appointment.

Stable rule ID: customer-view-only

The business sends the WhatsApp message

Nexora prepares a WhatsApp message from the appointment details and opens it for review. The business decides when to press Send; the message is not sent on its own.

Stable rule ID: whatsapp-send-is-manual

There are four appointment outcomes

An appointment is Waiting, Completed, Cancelled or Paid cancellation. Attendance and no-show are not separate outcomes.

Stable rule ID: four-statuses

A past start completes a new single appointment

When the business creates one appointment whose start time is already past in the business's time zone, it is saved as Completed.

Stable rule ID: past-start-completes

An ended waiting appointment completes

A filled appointment that is still Waiting becomes Completed after its saved duration has ended. Routine processing can apply the change later, so there is no exact-minute promise.

Stable rule ID: ended-pending-completes

Received payment changes the cancellation outcome

If any amount has been received for the appointment, cancelling it produces Paid cancellation. If no amount has been received, it produces Cancelled.

Stable rule ID: payment-aware-cancellation

Package use follows the outcome

Completed and Paid cancellation count as one package use. Waiting and Cancelled do not reserve or deduct a package use.

Stable rule ID: package-use-follows-outcome

The staff warning checks the same start time

For a standard appointment, Nexora warns when the selected staff member already has another standard appointment on the same date at the same start time. The business can confirm and place it anyway.

Stable rule ID: same-start-staff-warning

A group move has two choices

When the date or time of one group member's appointment changes, the business chooses whether to move only that member or every member in that group session.

Stable rule ID: group-move-scope

Single and recurring deletions have different reach

The normal delete action removes only the selected appointment. Deleting a recurring plan removes every appointment that belongs to the same series, including records that are not in the future.

Stable rule ID: single-and-series-delete-scope

The business time zone decides the time

Past starts, appointment endings and calendar times are evaluated in the time zone saved for the business.

Stable rule ID: company-timezone

The saved duration stays with the appointment

The duration comes from the selected package or services when the appointment is saved. A later change to the catalogue does not change the duration of that existing appointment.

Stable rule ID: saved-duration

The offer, customer record and use are different

The catalogue package describes what the business offers. A customer package is the copy assigned to one customer. A session is one counted use, understood from the balance and linked appointments rather than saved as a separate item.

Stable rule ID: package-customer-package-session

Counted appointment outcomes use rights

Completed and Paid cancellation each use a right. Waiting and Cancelled do not count. There is no separate attendance or no-show outcome.

Stable rule ID: counted-use-outcomes

Waiting appointments do not reserve rights

The remaining balance comes from counted outcomes. A Waiting package appointment neither reserves a right nor reduces the balance.

Stable rule ID: pending-does-not-reserve

Catalogue activity and customer activity mean different things

The catalogue setting controls whether the business can choose that offer for new work. A customer package stays active while it has remaining rights and closes when its balance reaches zero.

Stable rule ID: activity-meanings-differ

Packages do not have a validity window

A customer package has a purchase date, but no start date, end date or expiry date. Nexora does not freeze a package or transfer it from one customer to another.

Stable rule ID: no-expiry-freeze-transfer

Repeat plans use the business time zone

A repeating customer package can follow a weekly or monthly plan. Dates and times are worked out with the time zone saved for the business.

Stable rule ID: weekly-monthly-company-time

The last-right warning is prepared once

When a counted use leaves {oneRightWarning} right, Nexora prepares the remaining-right warning once for that package period.

Stable rule ID: one-left-warning

A new period needs suitable access

When the balance reaches zero, a weekly or monthly repeat plan can open its next period while the business has suitable access. Without it, the renewal may remain waiting rather than disappearing.

Stable rule ID: renewal-needs-access

Ending recurrence keeps waiting appointments

Ending recurrence stops later package periods. It keeps the current customer package and its Waiting appointments.

Stable rule ID: end-recurrence-keeps-pending

Closing the schedule removes waiting appointments

Closing a customer package schedule stops recurrence and removes all Waiting appointments linked to that customer package. The package record, counted history and payment information remain.

Stable rule ID: close-schedule-removes-pending

Removing everything has a wider effect

The full removal choice deletes the customer package, all of its linked appointments and its payment records. Past work and revenue totals can change, and this action cannot be undone.

Stable rule ID: remove-all-erases-record

The current balance can be corrected within limits

The current business screens offer a remaining-right correction for an active customer package with a positive balance. The corrected remaining count must stay positive and within the package's allowed amount; counted appointment history remains counted.

Stable rule ID: active-correction-has-bounds

Payment and use are separate

A payment entry changes the amount received or due. Package use changes only when a linked appointment reaches a counted outcome. Nexora does not charge or refund the customer.

Stable rule ID: payment-records-are-separate

More than one active record is handled by the task

When an appointment is edited, the business chooses among multiple suitable active records. Some plan preparation starts with the newest active record, while a repeating group plan can stop and ask for the ambiguity to be resolved when it expects one match.

Stable rule ID: multiple-active-selection-depends-on-flow

A saved group can be empty

The customer list of a saved group may contain no one. This lets the business prepare the group name first and add members later.

Stable rule ID: saved-group-can-be-empty

A one-time group appointment needs at least two members

Creating one group appointment requires at least {oneTimeMinimumMembers} selected customers. For one customer, the business uses the regular appointment flow.

Stable rule ID: one-time-group-needs-two-members

The repeat choice controls future appointments

The business can choose a weekly plan, a monthly plan or no repeat. No repeat creates the chosen group appointment without starting a repeating schedule.

Stable rule ID: repeat-choice-controls-plan

Every member keeps a separate balance

Appointments share the group schedule, but package rights, received amounts, amounts due and payment records belong to each member separately.

Stable rule ID: member-finances-stay-separate

A new member joins later sessions

When a customer is added to a repeating group, Nexora prepares that customer's package and upcoming group appointments. It does not add the customer to past sessions.

Stable rule ID: new-member-joins-later-sessions

Removing a member keeps completed history and money records

The normal removal action ends that member's group repeat and removes their Waiting appointments linked to the group. Completed history, received-payment records and an open amount due remain. A completely unused package record with no appointment or received payment may be cleared.

Stable rule ID: removed-member-keeps-history

The upcoming schedule can be changed together

The business can change a repeating group's day, time or staff member for its upcoming Waiting appointments. Package rights and completed history are not rewritten as if the old work never happened.

Stable rule ID: future-schedule-can-change

A busy room causes a warning

When a chosen room is already in use at an upcoming time, Nexora shows who is using it and asks the business to confirm. The warning does not claim that the room has a fixed capacity or make the choice impossible.

Stable rule ID: room-conflict-needs-confirmation

Deleting the group removes the saved group record

The delete action removes the saved group itself. Nexora does not promise that this action also erases the members' appointments, packages, payment records or history.

Stable rule ID: group-delete-removes-group-only

Repeating packages renew member by member

Each member reaches the end of their own package at their own time. A suitable repeat plan can open the next period for that member without changing another member's package.

Stable rule ID: renewal-runs-per-member

Large group plans may need to be smaller

A group can contain up to {maxGroupMemberCount} members. A single large repeat action also has a safe processing limit, so the business may need to reduce the number of members or sessions and try again. This limit is not a room-capacity promise.

Stable rule ID: single-save-has-processing-limit

A person without a phone stays only in the staff list

Without a phone number, the person is added directly to the business's staff list. They are not connected to an app account and cannot switch to the staff view.

Stable rule ID: staff-without-phone-stays-unlinked

Adding a phone number creates an invitation

Someone added with a phone number is not connected immediately. Nexora prepares an invitation, and the connection finishes only when the right person accepts it.

Stable rule ID: phone-addition-creates-invitation

The invitation decision belongs to the invited person

Only the account linked to the invited phone number can accept the invitation. An invited person who is not yet staff can also reject it; another account cannot make that decision.

Stable rule ID: invitation-choice-belongs-to-recipient

A waiting invitation can be cancelled

The business owner who sent the invitation can cancel it before it is accepted or rejected. A cancelled invitation no longer appears in the other person's waiting invitations.

Stable rule ID: pending-invitation-can-be-cancelled

Invitations have a time limit

A waiting staff invitation is valid for {invitationValidityDays} days. It cannot be accepted after that time; the business can send a new one if needed.

Stable rule ID: invitation-window-is-limited

Acceptance connects the account to that business

When the invitation is accepted, the staff record, the person's account and appointment settings for that business become ready together. A half-finished connection is not treated as a success.

Stable rule ID: acceptance-links-account-to-business

Each staff member has their own working plan

Working days, start and end times, normal appointment length and the gap between appointments are kept in that staff member's own settings.

Stable rule ID: schedule-settings-belong-to-staff

The calendar follows the selected staff member's plan

Nexora uses the settings of the person assigned to the appointment, rather than the person creating it, to decide the normal times and length.

Stable rule ID: calendar-follows-assignee-settings

Waiting appointments move to the owner when staff leave

When a staff member leaves or is removed, their Pending appointments in that business are assigned to the business owner. Dates and times stay the same, and the owner can later choose another staff member.

Stable rule ID: departure-moves-pending-appointments

Account role and staff access level stay separate

Owner, Employee and Customer are the basic roles. Full, Standard and Restricted are access levels applied to an Employee within a business.

Stable rule ID: role-and-access-level-are-different

Full access does not transfer ownership

Full Access Staff can do broad business work, but owner-only decisions still belong to the Owner. There is no separate manager role.

Stable rule ID: full-access-is-not-ownership

Also explained in: Staff

Permissions are decided separately in each business

The same account can be an Employee in one independent business, a Customer in another and have a different staff access level elsewhere. One relationship does not change the others.

Stable rule ID: business-relationships-stay-independent

Also explained in: Staff

Appointments and the business calendar

Owner and all three staff access levels can view and manage the business's appointments and choose staff in the calendar. Restricted does not mean only that person's customers. A Customer sees only their own customer-side appointments and cannot create or change business appointments.

Stable rule ID: company-appointments-and-calendar

Customer records

Owner and all staff access levels can open the business customer list, add customers and update customer records. A Customer does not enter the business customer list; customer-side views stay limited to that customer's own information.

Stable rule ID: company-customer-records

Deleting a customer record

Only the Owner and Full Access Staff can delete a customer record. Standard and Restricted Staff can update records but cannot delete them.

Stable rule ID: customer-deletion

Receivables and planned payments

Owner, Full Access Staff and Standard Access Staff can use the staff scope offered for receivables and planned payment work. Restricted Access Staff keeps the operational payment views, but the company-wide staff picker is hidden and collecting receivables is limited to that person's own scope. Customers do not use these business payment views.

Stable rule ID: receivables-and-planned-payments

Revenue and financial summary cards

Owner and Full Access Staff can see company-wide financial summaries. Standard Access Staff can see revenue for their own scope. Restricted Access Staff does not see revenue, total appointment or receivable summary cards; the planned payment card remains available for work. Customers do not see business financial summaries.

Stable rule ID: financial-summaries

Reports

Owner and Full Access Staff can use company-wide reports. Standard Access Staff can use reports for their own work. Restricted Access Staff and Customers cannot open business reports.

Stable rule ID: reports

Staff commissions

Owner and Full Access Staff can configure commission rules and record commission payments. Standard and Restricted Staff can see their own commission summary when a commission is configured for them; they cannot pay or configure commissions. Customers cannot see commissions.

Stable rule ID: commissions

Staff list and staff management

All staff access levels can view the staff list. Owner and Full Access Staff can add, update or remove staff. Standard and Restricted Staff cannot manage the staff list, and Customers cannot open it.

Stable rule ID: personnel-management

Changing an existing staff access level

Only the Owner can change the access level saved for an existing staff member. Full access does not give that owner-only decision to an Employee.

Stable rule ID: access-level-changes

Shared business settings

Owner and Full Access Staff can change shared general and customer-management settings. Standard and Restricted Staff cannot change those shared settings.

Stable rule ID: business-settings

Personal working hours

Owner and every staff access level can keep their own working days, hours, normal appointment length and gaps. The calendar uses the settings of the person assigned to an appointment. Customers do not manage staff working plans.

Stable rule ID: personal-working-hours

Private appointment notes

The Owner can see and manage every private note attached to an appointment in the business. Staff at every access level see and manage only notes they wrote themselves. Customers cannot see private notes.

Stable rule ID: private-notes

The customer record belongs to the business

The business creates and manages its own customer card. The person does not gain control of that business record by opening a customer account.

Stable rule ID: customer-record-belongs-to-business

A customer record does not require an app account

A business can schedule work for a customer record even when no app account is connected. A phone number is optional on the business record.

Stable rule ID: customer-record-can-exist-without-account

The account and the business connection are separate

The account is how the person signs in. The business connection is what allows that account to see its own information from one business.

Stable rule ID: account-and-business-link-are-separate

Only an exact phone match creates the connection

Nexora uses the full verified phone number. Registration or sign-in can connect an unlinked customer record when that number matches exactly.

Stable rule ID: exact-phone-match-links-record

An existing different connection is not replaced

If the same phone appears on a record that is already connected to another account, Nexora leaves it unchanged instead of choosing a person by guesswork.

Stable rule ID: conflicting-account-link-is-not-overwritten

Every business relationship stays independent

One account can be a customer of several independent businesses. Each business has its own customer card, appointments, packages and account connection.

Stable rule ID: business-links-stay-independent

Customers see only their own appointments

The customer view gathers the person's real appointments from connected businesses. It never opens another customer's appointment or the business's empty calendar slots.

Stable rule ID: customer-sees-own-appointments

Customers see only their own packages and payment summary

A connected customer can view their own package details, remaining sessions and package payment summary. Another customer's package stays closed.

Stable rule ID: customer-sees-own-packages-and-payments

The business decides whether appointment prices appear

The customer's appointment card follows that business's price visibility setting. A hidden appointment price does not give access to wider business finances.

Stable rule ID: appointment-price-follows-business-setting

Business records are read-only in the customer view

Customers cannot create or change business appointments, edit the business customer card, assign packages, record payments or manage the business calendar. The business handles those changes.

Stable rule ID: business-data-is-read-only-for-customer

Customers never see private appointment notes

The Owner can see all private appointment notes. Staff see only notes they wrote themselves. Customers cannot see any of these private notes.

Stable rule ID: private-notes-are-hidden-from-customer

Removing a business customer record does not erase all history

The Owner or Full Access Staff can remove the record. Pending appointments are removed and recurring renewal stops, while completed and past appointments, completed packages, received payments and financial history are kept.

Stable rule ID: business-record-deletion-preserves-history

Deleting the app account removes the account connection

Business-owned customer records are not deleted with the person's app account. Nexora removes the account connection from those records so the businesses keep their operating history.

Stable rule ID: account-deletion-removes-account-link

The same verified phone can connect again later

If an unlinked business record still has the same phone, a later registration or sign-in with that exact verified number can reconnect it to the account.

Stable rule ID: matching-phone-can-reconnect

Nexora records payment; it does not move money

Nexora does not collect from a customer, charge a card or send a bank transfer. The business handles the real payment and then records it.

Stable rule ID: nexora-records-payment-it-does-not-move-money

An outside payment is not verified by Nexora

A Cash, Card or Transfer choice is information on the record. Nexora does not ask the bank, terminal or cash drawer whether the payment succeeded.

Stable rule ID: external-payment-success-is-not-verified

Planned does not mean received

A planned amount is a reminder for a later date. It stays separate from amounts saved as received.

Stable rule ID: planned-payment-is-not-received

The business confirms a received payment

Staff should save a payment as received only after checking the real payment through the business's own method.

Stable rule ID: received-payment-needs-business-confirmation

The payment method is record information

Cash, Card and Transfer labels explain how the business says it was paid. Selecting one does not start that payment.

Stable rule ID: payment-method-is-record-information

Paid, partial and unpaid come from the records

Nexora compares the expected total with received payment rows. Enough received is paid, some is partial, and none is unpaid.

Stable rule ID: payment-status-is-derived-from-records

A partial payment leaves a balance

The received amount reduces what is due. Any uncovered amount remains a receivable.

Stable rule ID: partial-payment-keeps-receivable

Finishing the appointment does not finish payment

Appointment status and payment status are separate. A completed appointment may still have an unpaid or partial balance.

Stable rule ID: appointment-completion-does-not-close-payment

Service payments stay with the appointment

A service or stand-alone appointment receivable is settled by adding a received payment to that appointment's payment record.

Stable rule ID: service-receivable-uses-appointment-ledger

Package payments stay with the package

Money received for a customer package is added to the package's own received-payment history, separate from stand-alone appointment payments.

Stable rule ID: package-receivable-uses-package-ledger

Cancelling a package receivable is not a refund

The cancellation option closes the remaining package receivable in Nexora. It does not send money back, reverse a card charge or erase earlier received rows. This option is not offered for service or appointment receivables.

Stable rule ID: package-receivable-cancellation-is-not-refund

Planned payment is not collected income

Reports do not treat an amount planned for later as money already received.

Stable rule ID: planned-payment-is-not-revenue

Package collection uses the received date

Collected package money belongs to the report period containing the date each payment was saved as received.

Stable rule ID: package-collection-uses-paid-date

Package sales count uses the purchase date

The number of packages sold in a period follows when each package was purchased. That date can differ from its payment dates.

Stable rule ID: package-sales-count-uses-purchase-date

Financial scope follows the access level

The Owner and Full Access Staff can use company-wide financial views. Standard Access Staff have their own financial summary and report scope. Restricted Access Staff do not see company-wide financial summaries and are limited to their own items when marking receivables paid. Operational payment lists can have their own staff filter.

Stable rule ID: financial-scope-follows-access-level

WhatsApp stays under the business's control

For some planned-payment or remaining-package-balance notices, Nexora prepares text and opens the customer's WhatsApp chat. The business reviews or edits it and presses Send. Nexora does not send WhatsApp, SMS or email automatically or track delivery and reading.

Stable rule ID: whatsapp-message-requires-business-send

A commission rule has three modes

The business chooses None, Percent or Fixed for each staff member on a service or package.

Stable rule ID: commission-has-three-modes

None does not create an accrual

When the saved matching rule is None, Nexora skips it. It does not add a commission row with a zero amount.

Stable rule ID: none-mode-does-not-create-accrual

Percent uses the saved base price

The saved percentage is applied to the service price or package session price kept with the appointment.

Stable rule ID: percent-mode-uses-saved-base-price

Fixed commission cannot exceed the base price

A fixed amount must be positive and no higher than the service price or package session price it uses.

Stable rule ID: fixed-mode-cannot-exceed-base-price

The rule and price are saved with the appointment

When the appointment is prepared, Nexora keeps a copy of the matching catalog rule and price for that appointment.

Stable rule ID: rule-and-price-are-saved-with-appointment

Later catalog changes do not rewrite the old appointment

Changing a service or package price or commission rule affects later appointments. It does not recalculate an older appointment's saved copy.

Stable rule ID: later-catalog-changes-do-not-rewrite-snapshot

Creating an appointment does not earn commission

A new or pending appointment only carries the rule. No commission accrual is created just because the appointment exists.

Stable rule ID: appointment-creation-does-not-accrue

Completed work can create an accrual

When an assigned appointment reaches Completed, Nexora can create an unpaid commission accrual from its saved rule and price.

Stable rule ID: completed-appointment-can-accrue

A paid cancellation can create an accrual

Paid-cancelled is also an eligible status, so a matching saved rule can produce commission.

Stable rule ID: paid-cancelled-appointment-can-accrue

An ordinary cancellation does not create an accrual

Cancelled is not an eligible commission status. A cancelled appointment is skipped.

Stable rule ID: cancelled-appointment-does-not-accrue

The accrual belongs to the assigned staff member

Nexora uses the appointment's assigned staff member and only their matching service or package rules. No assigned staff means no staff commission accrual.

Stable rule ID: accrual-belongs-to-assigned-staff

Service and package sources stay distinct

A service rule uses that service and its saved price. A package rule uses the package and its saved session price. Their sources remain clear on the accrual.

Stable rule ID: service-and-package-sources-stay-distinct

Paid is a business record

Marking commission as paid records the amount, method and date and closes the selected accruals in Nexora. It does not send money to a bank account or payroll system.

Stable rule ID: payout-status-is-a-business-record

The Owner and Full Access Staff manage company commissions

They can view company-wide payable commission accruals, choose exact rows and record them as paid.

Stable rule ID: owner-and-full-access-manage-company-commissions

Configured staff see only their own commission

A staff member with an active Percent or Fixed rule can see their own commission scope. It is read-only: they cannot pay their own or another person's commission.

Stable rule ID: configured-staff-see-own-commissions-read-only

A later status change has no general automatic reversal promise

Nexora appends an accrual when an eligible status is reached. The current product does not promise that reopening or changing that appointment later automatically deletes or reverses the existing accrual.

Stable rule ID: status-reopen-has-no-general-auto-reversal-promise

Automatic product channels are device and in-app alerts

Nexora can automatically use device notifications and banners or larger messages inside the app. It does not automatically send SMS, email or WhatsApp messages.

Stable rule ID: automatic-channels-are-push-and-in-app

A device notification needs the right setup

The recipient may need a Nexora app account, a current device registration and notification permission on that device. If one is missing, the device alert may not appear.

Stable rule ID: push-needs-account-device-and-permission

The main business action still counts

Creating or changing an appointment, package or payment record remains valid even when no notification reaches a device.

Stable rule ID: business-action-does-not-depend-on-notification

Accepted for sending does not mean seen

A sending service can accept a device message without proving that it appeared on the device or that the person read it. Nexora does not promise delivery or read tracking for these messages.

Stable rule ID: provider-acceptance-is-not-delivery-or-read

An alert inside the app can be closed

A banner or larger in-app message can be dismissed. Closing that alert does not undo the appointment, payment or other business record behind it.

Stable rule ID: in-app-surfaces-can-be-dismissed

Inbox items can be read or removed

A user can mark a notification inbox item as read and can remove it from their view.

Stable rule ID: inbox-items-can-be-read-or-removed

The notification inbox is temporary

Notification records are removed after {retentionDays} days. The inbox is a short-term reminder list, not a permanent archive.

Stable rule ID: notification-records-are-temporary

Zero minutes means the appointment time

A reminder setting of {appointmentTimeReminderMinutes} minutes does not turn reminders off. It means the reminder is due at the appointment time.

Stable rule ID: zero-minute-reminder-means-appointment-time

There is not a separate switch for every event

The guide lists supported event families, but it does not promise an individual on-or-off setting for each one.

Stable rule ID: events-do-not-each-have-a-separate-toggle

The Owner usage reminder can have its own preference

The personal usage reminder for an Owner is managed separately from the appointment reminder time.

Stable rule ID: owner-usage-reminder-has-own-preference

The business sends the WhatsApp message

Nexora prepares the text and opens WhatsApp. The business checks or edits the message and presses Send, so the final wording and decision remain with the business.

Stable rule ID: whatsapp-needs-business-send

Appointment sharing starts with a ready chat

After a supported appointment action, Nexora can open the customer's WhatsApp chat with useful appointment details already prepared. The business can review and personalize them before sending.

Stable rule ID: appointment-sharing-opens-ready-chat

An appointment is created

A newly created appointment can produce an update with its useful details.

Stable rule ID: appointment-created

An appointment is updated

A supported change to an appointment can produce an update about the new details.

Stable rule ID: appointment-updated

An appointment reminder is due

Nexora can prepare a reminder using the business's reminder time. Zero minutes means the appointment time.

Stable rule ID: appointment-reminder

A group appointment is created

Creating appointments for a group can produce customer updates and a useful business summary.

Stable rule ID: group-appointment-created

Recurring appointments are created

When a supported recurring series is prepared, Nexora can announce that the appointments were created.

Stable rule ID: recurring-appointments-created

A recurring group schedule changes

A supported change to a recurring group's schedule can produce an update for affected people.

Stable rule ID: group-recurring-schedule-changed

One package session remains

When a package reaches one remaining session, Nexora can create a timely notice.

Stable rule ID: package-penultimate-session

The last package session is used

The appointment that uses the last session can produce its own last-session notice.

Stable rule ID: appointment-last-session

A package is completed

Completing a package can produce an update. If money remains due, a supported action can also prepare a WhatsApp message for the business to send.

Stable rule ID: package-completed

A package is renewed

A renewed package can produce an update about the new package period.

Stable rule ID: package-renewed

A package completes and renews together

When completion and renewal happen in one flow, Nexora can present one clear combined update.

Stable rule ID: package-completed-and-renewed

A planned payment needs a reminder

A supported planned-payment action can prepare a reminder and a ready WhatsApp message. The business decides whether to send it.

Stable rule ID: planned-payment-reminder

A payment is recorded as received

After the business records a payment as received, Nexora can create a customer update about that record.

Stable rule ID: payment-received

Pending appointments move after staff leaves

If a staff member leaves and their pending appointments are moved to the Owner, Nexora can show the Owner a summary of that move.

Stable rule ID: personnel-reassignment

The Owner receives a usage reminder

Nexora can remind an Owner to return to regular business tasks. This reminder can have its own personal preference.

Stable rule ID: owner-usage-reminder